Dear Hussein Yahia,
Thank you for taking the time to email AT&T. I apologize for any inconveniences caused. My name is Melissa Jones, and I will be happy to assist you.
I apologize; your email does not include the specific information that is needed to process the request to unlock your iPhone. Please contact customer care at 1-800-331-0500 or you can contact our International Customer care at +1-916-843-4685. They will be able to further assist you with the information that is needed to process your request.
Hussein Yahia, I would like to thank you for contacting AT&T. I hope that the information provided has been helpful. If you need further assistance with this issue please reply to this email, or you may contact AT&T Customer Service hours by phone. The hours of operation are Monday-Friday: 7:00 a.m. - 10:00 p.m. and Saturday-Sunday: 9:00 a.m. - 7:00 p.m., your local time. Should you require assistance with a new issue, please either contact our customer service department or log into your online account to submit a new email via the contact link through your online account.
Again, my name is Melissa Jones and we will do our best to ensure that your wireless experience is a success.
Sincerely,
Melissa Jones
AT&T
Online Customer Care Professional
Sau khi mình nhận được thư từ chối unlock con iphone 4 32gb black của mình do lịch sử xấu, mình mail thêm cái mail năn nỉ nó thì nhận đc cái này, kêu mình gọi điện cho nó. mà mình thì dốt tiếng anh lắm, giờ mình phải làm sao đây

ps: mình gửi mail trước với tên của mình, mà sao nó trả lại lại cho mình mail Dear
Hussein Yahia, ko hiểu lun
