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Chủ đề ::: [Help] Thư Trả lời từ AT&T

  1. #1
    moccuc đang ẩn Banned Tài sản: iphone 4s World iOS hiện tại: 6.0.1 Baseband: 3.0.04 SHSH: 5.1.1
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    13-11-2011 10:02 am
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    Mặc định [Help] Thư Trả lời từ AT&T

    như tiêu đề em đã ghi anh em xem giúp em bức thư này xem máy em có được unlock chưa nha mấy anh . thanks
    Dear H. Tuananh,

    Thank you for taking the time to e-mail AT&T regarding unlocking your iPhone. My name is Beau Bymers, and I am happy to help you with your inquiry.

    At this time, Case ID (CM20120426_40102193) has been submitted to determine the unlock eligibility of your device. Normally, your case would be resolved within 5-7 business days but due to the large number of inquiries received at this time there may be a delay in processing. If your iPhone device is eligible you will be contacted via email by the Device Unlock Team and you can complete the unlock by following these steps:

    1. Open iTunes on your Mac or PC and verify that you have internet connectivity.
    2. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
    3. Backup and restore your iPhone using iTunes.
    For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
    4. After restoring, your iPhone will be unlocked.
    Additional information on unlocking can be found at http://support.apple.com/kb/TS3198.

    For questions regarding AT&T?s wireless service and iPhone, please contact AT&T Customer Care at (800) 331-0500. If you have questions while outside the U.S., contact AT&T by calling +1-916-843-4685.

    We thank you for your continued business. Thank you for contacting AT&T Mobility.


    Beau Bymers
    Online Customer Care Professional

    Help AT&T improve our service to you! Please complete our short survey about your e-mail Customer Service experience. Click on:

    The information provided in this e-mail is intended for the view and use of the authorized AT&T subscriber only. Content may not be shared or relied upon by third parties. AT&T, at its sole discretion, reserves the right to amend, modify or replace the written content of this message to correct or update answers provided to Subscriber. No term of Subscriber's Customer Service Agreement is altered, waived, or modified by this message unless expressly agreed by an authorized AT&T representative.

    (c) 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

    Original Message Follows: ------------------------

    Dear AT&T,

    I have an iPhone 4 16GB (black), and it's already out of contract so I think it's eligible to unlock as well.
    Could you please help me to unlock my phone so I can use it with other carrier Sims. I would appreciate it.

    My IMEI number is: 012653004673549

    Please let me know if you could help me out. Thanks again.


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  2. #2
    Avatar của Joseph Nguyễn
    Joseph Nguyễn đang ẩn I'm Exvitamin Tài sản: iPhone 5 - 6 - 6s roé gold - iPad Mini 2 iOS hiện tại: newest Baseband: newest SHSH: newest
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    31-10-2011 10:13 pm
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