[Help] Thư Trả lời từ AT&T
như tiêu đề em đã ghi anh em xem giúp em bức thư này xem máy em có được unlock chưa nha mấy anh . thanks
Dear H. Tuananh,
Thank you for taking the time to e-mail AT&T regarding unlocking your iPhone. My name is Beau Bymers, and I am happy to help you with your inquiry.
At this time, Case ID (CM20120426_40102193) has been submitted to determine the unlock eligibility of your device. Normally, your case would be resolved within 5-7 business days but due to the large number of inquiries received at this time there may be a delay in processing. If your iPhone device is eligible you will be contacted via email by the Device Unlock Team and you can complete the unlock by following these steps:
1. Open iTunes on your Mac or PC and verify that you have internet connectivity.
2. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
3. Backup and restore your iPhone using iTunes.
For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
4. After restoring, your iPhone will be unlocked.
Additional information on unlocking can be found at http://support.apple.com/kb/TS3198.
For questions regarding AT&T?s wireless service and iPhone, please contact AT&T Customer Care at (800) 331-0500. If you have questions while outside the U.S., contact AT&T by calling +1-916-843-4685.
We thank you for your continued business. Thank you for contacting AT&T Mobility.
Online Customer Care Professional
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Original Message Follows: ------------------------
I have an iPhone 4 16GB (black), and it's already out of contract so I think it's eligible to unlock as well.
Could you please help me to unlock my phone so I can use it with other carrier Sims. I would appreciate it.
My IMEI number is: 012653004673549
Please let me know if you could help me out. Thanks again.
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