Mình vừa nhận được cái mail của AT&T với nội dung:
Requested Information from AT&T
A Message from AT&T G10210@att.com Apr 28 (4 days ago)
to undisclosed recipients
Attached is the form necessary to complete your request. Please fill it out and return it to the address listed on the form. If you have any questions, please refer to our online support site at http://att.com/wireless.
Please do not respond to this e-mail. This mailbox is not monitored and does not accept mail.
This message, including any offer and attachments, is intended for the named recipient and may contain confidential information. No other person should rely on any offer or information in this message. If you are not the named recipient, please immediately delete this message.
Hình ảnh của link Completing Authorized iPhone Unlock E-mail Sample :
© 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. All other
marks contained herein are the property of their respective owners.
Completing Your Authorized iPhone Unlock
Thank you for contacting AT&T Customer Care about unlocking your iPhone.
We have reviewed your request and confirmed that you are eligible to have the requested iPhone unlocked.
To complete the unlock, simply:
1. Open iTunes on your Mac or PC and verify that you have internet connectivity.
2. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
3. Backup and restore your iPhone using iTunes .
For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
4. After restoring, your iPhone will be unlocked.
Additional information on unlocking can be found at http://support.apple.com/kb/TS3198.
For questions regarding AT&T’s wireless service and iPhone, please visit the Phone/Device Learning Center.
We thank you for your continued business and look forward to providing you with the best customer service.
AT&T Customer Care Team
Có ai biết thế này là thế nào không? Có thể giúp mình được không. Vì trước đó mình đã nhận được mail với nội dung:
Dear Hiep Nguyen,
Thank you for taking the time to e-mail AT&T in reference to unlocking your iPhone. I apologize that your request was not completed via chat. My name is Rosemary Foster, and it will be my pleasure to address your request.
An iPhone unlock request has been submitted. Our current estimate response time is 8 business days. However, due to the volume of requests, the process may take longer. You will receive an email informing you of whether your device is eligible to be unlocked. Your case is CM20120426_ 40082839.
Hiep Nguyen,should you have additional concerns or questions about this issue please reply to this email. My name is Rosemary Foster and I want to thank you for your patience. I encourage you to visit our web site (www.att.com/wireless) often to view current and previous monthly statements, make payments and to shop for new product and service offerings.
Online Customer Care Professional
Help AT&T improve our service to you! Please complete our short survey about your e-mail Customer Service experience. Click on:
The information provided in this e-mail is intended for the view and use of the authorized AT&T subscriber only. Content may not be shared or relied upon by third parties. AT&T, at its sole discretion, reserves the right to amend, modify or replace the written content of this message to correct or update answers provided to Subscriber. No term of Subscriber's Customer Service Agreement is altered, waived, or modified by this message unless expressly agreed by an authorized AT&T representative.
(c) 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
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